Completed
The scheduled maintenance has been completed.
Posted Apr 27, 2024 - 00:00 MDT
Update
We're extending our maintenance window by an additional hour to ensure optimal system performance. We expect work to be completed by 1 AM CDT. Thank you for your patience.
Posted Apr 26, 2024 - 22:56 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 26, 2024 - 22:00 MDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 26, 2024 - 22:15 MDT
Scheduled
Update: We are moving this maintenance to Friday, April 26th at 11 PM CDT.
As part of our ongoing commitment to providing a secure and reliable communication platform, we are conducting routine maintenance. During this maintenance, all core phone system functionality, including the ability to make and take calls, and e911 will remain operational.
Maintenance Details:
Date: April 26, 2024
Time: 11 PM CDT to 12 AM CDT (1 hour)
Impact during Maintenance Window:
- my.fluentcloud web portal, voicemail system, and API access will be intermittently unavailable
- Callers will not be able to leave voicemail messages
- Users will not be able to login to their webphone or queue, but active sessions will function as usual
- Users will not be able to send SMS and received messages may be delayed up to 1 hour
Posted Apr 26, 2024 - 22:00 MDT
This scheduled maintenance affected: My FluentCloud, SMS, Voicemail, Email notifications, Notif. workflows, Fax, usw2-media-1 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-2 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-3 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-4 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-5 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-6 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-7 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-8 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-9 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-10 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-11 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-12 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-13 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-14 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-15 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-16 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-17 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-18 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-19 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-20 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-21 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-22 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-23 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-24 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-25 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-26 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-27 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-28 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-29 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-30 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-31 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-32 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-33 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-34 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-35 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-36 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-37 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-38 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-39 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-40 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-41 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-42 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-43 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-44 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-45 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-46 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-47 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-48 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), edu-media-1 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), usw2-media-49 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android), and usw2-media-0 (Webphone, FluentStream Mobile - iOS, FluentStream Mobile - Android).