This incident has been resolved. Messages sent during the disruption have not been lost. They are currently being delivered and we will notify when the process is complete.
All messages have been delived as of 11:15am ET on 10/26.
Posted Oct 23, 2026 - 17:22 MDT
Monitoring
A fix has been implemented and we are monitoring the results. New faxes/notifications will go through. We are working on delivering messages impacted by the disruption.
Posted Oct 23, 2026 - 11:26 MDT
Investigating
We are currently investigating this issue.
Posted Oct 23, 2026 - 10:55 MDT
Monitoring
A fix has been implemented for SMS notifications and we are monitoring the results. We are still investigating fax delivery.
Posted Oct 23, 2026 - 10:45 MDT
Investigating
Services like sending fax via email and inbound sms email notification are not currently working. We are currently investigating. We believe the messages will be delivered when services are restored.
Posted Oct 23, 2026 - 10:42 MDT
This incident affected: Email notifications and Fax.